BusinessMinds is a Business Intelligence and Analytics Consultancy with operational offices in Australia, Denmark, and The Philippines.
This Policy applies regardless of whether you use the services through BusinessMinds’ website, your mobile phone, mobile device, TV, PC, or any other equipment suitable to use the services.
Collection of Personal Data
When you become a customer / client of our organisation you need to provide us with personal information about you which may comprise your name, address, and phone number which will be used to identify you. We may also collect personal information from you if you are not a client or customer for the purposes of maintaining professional contact or marketing or promotional activities.
We will, from time to time, collect other data about you with your permission which we believe is necessary for us to conduct our internal operations or marketing activities.
We will collect this information in person, through competition entries and on-line forms, by telephone, or when we correspond by email or mail. From time to time we collect personal data from a third party supplier for our marketing activities (for example conference organisers, etc.)
Use of Personal Data
BusinessMinds performs analytics and business intelligence work for clients using their own customer data, including personal information. This data is generally maintained at the client site, but may be taken off- site to BusinessMinds’ workplaces and may be disclosed to other members of BusinessMinds. Only information relevant to the work being performed will be collected from clients. Ownership of such data remains at all times with the client.
All client data passed to BusinessMinds will be covered by a comprehensive Confidentiality Agreement signed by both parties stating that your data will:
• Be kept confidential, and
• Be returned on request or when no longer needed.
BusinessMinds also collects personal information (name, address, and contact details) about our clients and colleagues for the purposes of maintaining contact, financial and operational processes, improving service quality, and various BusinessMinds marketing related activities (e.g. newsletters and promotional correspondence).
BusinessMinds ensures that any personal information provided is never passed to a third party except where:
• The individual has consented to this, or
• The law requires it.
Our direct marketing consists of a range of communications such as newsletters, promotional correspondence, invitations to events, industry announcements, etc. We may communicate our marketing using postal mail, telephone, email, or SMS. We will only send you any advertisement, marketing or promotional material, or product information if you have elected to receive such information. You can change your mind about your preferences in respect of any direct marketing at any time by using the unsubscribe information on our correspondences or by contacting us at [email protected] (See also Opting Out of Marketing, Promotions, or Related Activities below.)
Generally we may disclose your personal information in the following circumstances:
• To contracted external organisations to produce support services such as debt collection or credit reporting agencies.
• Where required by law, for example in the case of a criminal investigation.
• To anyone you authorise us to disclose information to.
Disclosure of Personal Information Outside Australia
BusinessMinds data storage is shared with our operational offices located in Denmark and the Philippines. We ensure that such shared information is protected by law which upholds Australian Privacy Principles.
Access to and Correction of Personal Data
You can ask to obtain access to your personal information.
If you are aware that your personal information is not accurate, up to date or complete or simply desire access to your personal information, please contact us at [email protected]
We will manage your request, at no cost, within a reasonable time.
Quality of Personal Information
Before we use or disclose your personal information, we will take reasonable steps to ensure that your personal information is accurate, complete, relevant, up-to-date, and is not misleading.
If you believe the information we hold about you is inaccurate, incomplete, or out-of-date, contact us and we will endeavour to either correct the information in our systems, or if it is necessary, discuss alternative action.
Storage and Security of Information
BusinessMinds is committed to keeping secure the personal information you have provided to us. Access to your personal information is strictly controlled.
We take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.
How to make a privacy complaint
Should you wish to complain about any breach or potential breach of this privacy statement in relation to the Australian Privacy Principles, you should contact us at [email protected] or by phone on +6128004 0310 and request your complaint be directed to the Privacy Officer.
We will respond to and resolve any complaint to your reasonable satisfaction within as short a time as is practical. If you are unhappy with our response, you may apply to the Australian Office of the Privacy Commissioner to have your complaint investigated.
You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different so check the ‘help’ menu of your browser to learn how to change your cookie preferences. Please note our website is designed to work with cookies and disabling cookies may affect your experience in using our website. We do not exchange cookies with any third party websites or external parties except where third parties are working with us to provide our services to you.
From time to time we may choose to use the services of online advertising partners (Google/Yahoo etc.) to deliver targeted advertising across sites in their networks, for example:
• Remarketing, whereby online advertising partners will reach out to people who previously visited our website, through advertisements on sites in their networks.
• Behavioural targeting, whereby our online advertising partners will classify our website visitors according to how they use our website and deliver targeted ads on sites across their networks.
Users can choose to permanently opt out of advertising cookies sent by our online advertising partners by visiting their websites and referring to the Ads settings.
Opting Out of Marketing, Promotions, or Related Activities
You may be contacted by mail, telephone, or email for purposes of customer service or to be notified of related products, promotions, newsletters, customer surveys, and similar materials that we may conduct or distribute from time to time.
If you do not wish to receive any such communications, you may advise us that you wish to opt out by:
Sending us an email to [email protected]
Sending us mail addressed to The Privacy Officer, or
Calling us at +61 2 80040310.
(Electronic emails, invitations, etc sent by us also feature an opt out button.)
Please contact us to:
• Access details of any personal information held by us.
• Make any changes to your personal information.
• Request the removal of personal information from our records.
• Opt out of receiving any marketing information.
• Lodge a complaint about a possible breach of the Australian Privacy Principles.
Please contact us at [email protected]
BusinessMinds reserves the right to modify or amend this Policy at any time. In case of changes the updated Policy will be available on, www.businessminds.com.